678bat Privacy Policy — Your Information Is Safe With Us

678bat is an online gaming platform committed to providing a safe and enjoyable gaming experience for members in Bangladesh. This privacy policy explains how 678bat collects, uses, stores, and protects members' personal information.

By creating an account or using the platform, you are agreeing to this privacy policy. Protecting your privacy is both our ethical and legal responsibility, and we take it very seriously.

This policy is written in plain, simple English — no complicated legal language — so you can genuinely understand what happens with your data.

678bat only collects information that is genuinely necessary to provide our services. We receive data in three ways:

Directly from you:

• Name & Mobile Number (at the time of registration)
• Date of Birth (for age verification)
• Payment Information — bKash, Nagad, or Rocket Number
• National ID or Passport (during KYC verification)
• Content of conversations with the support team

Automatically during your use of the platform:

• IP Address & Device Type
• Browser Version & Operating System
• Login Time & Session Data
• Game History & Betting Activity
• Deposit & Withdrawal Transaction Records

Via Third Parties:

• Transaction Confirmation from Payment Gateway
• Information from Identity Verification Services
• Risk Assessment from Fraud Prevention Systems

678bat uses the data it collects for specific, legitimate purposes. The table below clearly shows how each type of information is used:

Other purposes your data may be used for:

• Improving Platform Performance & Fixing Bugs
• Notifying You of Promotional Offers & Bonuses (with your consent)
• Responsible Gaming Monitoring & Support
• Assistance with legal dispute resolution and investigations

678bat never sells or transfers your personal information to advertisers or third-party businesses. However, limited data may be shared in specific circumstances:

• Payment Processor: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity Verification Service: Trusted third-party partners are used to handle the KYC process.
• Law Enforcement: We may be required to provide data in response to a court order or valid legal request.
• Fraud Prevention Network: Anonymized risk data may be shared with industry-standard fraud prevention systems.

The 678bat website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and site security. The site will not function properly without these.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Helps identify which pages are used most (anonymous data).

You can disable cookies through your browser settings, though some features may not work properly as a result.

678bat uses industry-leading security technology to protect your data. Our security layers include:

• SSL/TLS Encryption: All pages on the site are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Regular security reviews conducted by third parties.
• Staff Training: All staff are trained in data protection and required to comply with our policies.

678bat does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal requirements:

• Account Information: For the full duration the account is active and for 5 years after closure.
• Transaction Records: Retained for 5–7 years due to financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Support Conversations: Deleted 2 years after the issue is resolved.
• Analytics Data: Up to 2 years in anonymized form.

Once the retention period expires, data is securely deleted or anonymized.

As a 678bat member, you have several important rights over your own data:

678bat strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

If parents believe their child is using 678bat, they should immediately [email protected] Contact us at.

678bat works with a number of trusted third-party service providers to operate the platform. Each provider follows its own privacy policy and is bound by agreement with 678bat:

• Payment Gateway: bKash, Nagad, and Rocket maintain their own security standards.
• Game Provider: Gaming software providers only receive anonymized gameplay data.
• Cloud Server: Data is stored only in secure, certified data centers.
• Analytics Tools: Anonymized data is used to monitor site performance.

678bat ensures that all third-party providers comply with data protection standards and are aligned with our privacy policy.

678bat may update this privacy policy as needed. Any changes will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.

• You will be notified of any significant changes via your registered mobile number or through platform notifications.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of the policy are available from the support team upon request.

For any privacy-related questions, concerns, or complaints, please contact the 678bat Data Protection Team:

• Email: [email protected]
• Live Chat: Available on the Platform 24/7
• Response Time: Initial response within 48 hours

We review every privacy complaint seriously and work to provide a fair resolution.